EOB Feeds / Access / Drilldowns
EOB integration provides a more comprehensive view for the employee to see how his or her resources are utilized. The employee accesses the information online, beginning with the electronic version of the EOB and drilling down through the reimbursement accounts to see how each benefit was affected by a particular claim. And, all of the information is conveniently located online.
How It Works
Through seamless integration and convenient data flows, an EOB can be sent directly from the plan provider to the DPI-Suite "Hub" on myRSC.com, electronically displayed for the account holder, and subsequently run through all the plans (HSA, FSA, HRA) according to the pre-designed benefit hierarchy. Finally, a "drill down" feature is available for a holistic view of the ENTIRE plan, including a comprehensive payment breakdown among the HSA, FSA, and HRA.
Why EOB Integration is Important to You
Even the smallest benefit administration companies will see hundreds of faxed claims daily during business hours. This equates to workers spending time away from their jobs to fax claim forms. Employees will generally follow this fax with an e-mail verifying receipt. This could easily be 15 to 20 minutes that the employee spends away from his or her job. This break in productivity is both distracting and unnecessary.
Electronic EOB services can stop this time-consuming process. The carrier or Health TPA, who receives and processes the health service claim from the medical provider, sends the electronic EOB directly to the CDHP Administrator who adjudicates the claim. The resource is then applied accordingly. This process cuts wasted time and guarantees that the employee's resources are properly administered.